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Team & roles

Invite your staff and give each person the role that matches their job at the airport.

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For airport & airline staff

For passengers

Lost something while travelling?

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Invite a team member

Step 1: Open Team from the navigation.
Step 2: Add a team member with their work email.
Step 3: Choose their role. The role decides what they can see and do.
Step 4: They receive an email invitation and join your organization when they accept.

Roles and what they can do

Foundly has eleven roles built for airport operations. Each belongs to an access level: standard, sensitive, supervisory, audit, or executive.

Scroll the table sideways to see every permission.

What each role can do
Role	Access	Log & edit	Review claims	Approve claims	Export reports	Passenger details
Airport Administrator	Executive	Yes	Yes	Yes	Yes	Yes
Airline Station Manager	Supervisory	Yes	Yes	Yes	Yes	Yes
Baggage Service Agent	Standard	Yes	No	No	No	No
Lost Property Officer	Sensitive	Yes	Yes	Yes	No	Yes
Ground Handling Agent	Standard	Yes	No	No	No	No
Security Officer	Sensitive	Yes	Yes	No	No	Yes
Lounge Agent	Standard	Yes	No	No	No	No
Customer Service Agent	Standard	No	Yes	No	No	Yes
Operations Supervisor	Supervisory	Yes	Yes	Yes	Yes	Yes
Auditor	Audit	No	Yes	No	Yes	No
Executive Viewer	Executive	No	No	No	Yes	No

Access levels

Standard: everyday property intake. No passenger data or approval authority.
Sensitive: can see passenger information and handle sensitive property.
Supervisory: can approve claims for their team.
Audit: read-only access to records and reports for compliance review.
Executive: organization-wide oversight and reporting.

Didn't find what you needed? Email support@foundlyhq.com.